Privacy policy
Data controller: G&M Global Trading Solutions Corp., with principal office at Unit 1205, AIC Burgundy Empire Tower, ADB Ave cor Sapphire Rd, Ortigas Center, Pasig City, 1605 Metro Manila, Philippines (“we”, “us”). This website is offered under the ArthroPlus brand. Contact: [email protected]. Customer service address: 2155-K Kahilum 2, Pandacan, Manila, 1011 Kalakhang Maynila.
We respect your privacy. This policy explains what personal data we may collect, why we use it, and what rights you have. We process personal data in line with applicable law, including the Republic Act No. 10173 — the Data Privacy Act of 2012 (Philippines) and implementing rules and regulations, where you are in the Philippines.
What we collect
When you browse this site, we may collect technical information typical of web servers and analytics (such as device type, approximate region, and pages viewed) to operate and improve the site. When you submit the order or contact form, we collect the fields you provide (for example name, email, and phone number) to respond to your request and arrange delivery or follow-up in the Philippines.
Legal bases
We process data to perform steps at your request before a contract, to perform a contract, or based on our legitimate interests in operating a secure website and supporting customers, where not overridden by your rights. Where required, we will ask for consent (for example for non-essential cookies or marketing).
Sharing
We do not sell your personal data. We may share data with service providers who assist us (for example hosting, form processing, or delivery partners) under appropriate contracts and only as needed for the purposes described.
Retention
We keep data only as long as needed for the purposes above, including legal, tax, or accounting requirements, then delete or anonymise it.
Your rights
Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, to object to certain processing, and to lodge a complaint with a supervisory authority. In the Philippines, you may contact the National Privacy Commission (NPC).
International transfers
If data is transferred outside your country, we use appropriate safeguards where required by law.
Links
This site may link to third-party websites. Their privacy policies apply to those sites. Please review them separately.
Changes
We may update this policy from time to time. The “last updated” indication is reflected by the version on this page; continued use of the site after changes means you accept the updated policy where permitted by law.